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Delivery

  • Territories to which we deliver: the municipality of Belgrade - our delivery, the Republic of Serbia - by courier service. (see more)

    Purchased items are delivered to:

    - New Belgrade
    - Zemun
    - Greater center of Belgrade

    On the territory of Serbia we deliver only orders that do not have fragile or perishable items, according to the price list of the courier service.

  • Delivery price for all orders over 3,500.00 RSD is free. (see details)

    - For invoices over 3,500.00 dinars New Belgrade and the city center free of charge
    - For invoices less than 3,500 dinars the delivery price is 300 dinars for the city of Belgrade. Suburban settlements and everything over 10km from the city center are charged extra .
    - If you have chosen cash on delivery as the method of payment, you pay for the delivery when you pick up the shipment by courier in cash, from which you receive a fiscal invoice.
    - You can see the notification on the delivery price in the basket and in the email during the successful purchase, together with the specification of the order. b> courier services. (We only send unbreakable and non-perishable goods).

  • Delivery time 1-2 days. Items "From the farm" are delivered on Wednesdays and Saturdays. (see more)

    - When you click the Complete Order button, your order enters processing status.
    - After processing the order, a notification of a successful purchase will arrive at your e-mail address.
    - The order realization period is usually 1-2 days .
    - If your order contains items From the village deliveries are exclusively Wednesdays and Saturdays 8-20 hours
    - In case of ambiguity, or any problems, or questions related to your order, our operator will contact you.

  • Shipment collection - Our couriers deliver shipments in the period from 8 am to 8 pm, except on Sundays from 11 am to 8 pm (see more details)

    · Our couriers deliver shipments in the period from 8-20h except Sundays from 11-20h.
    · Please be available on the phone you left during registration to announce the exact delivery time
    · If our courier does not find you, the shipment will be returned to us.
    · If you are in a building without an elevator and you have an order of 15 + kg and you live on the floor above the 4th, the delivery price is in any case 350 dinars.
    · In case of any delivery problem, please notify us immediately at: 065 / 209-8638 or at prodaja@dokuce.rs with your data (name, surname, phone number, order number) and state the reason why you refused to download the package. We will try to resolve the situation as soon as possible.

  • Important Notice

    By confirming the order, that is, by clicking on the Complete Order button, you agree to the terms of delivery.

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